SHIPPING & RETURNS
Domestic Shipping Policy
Shipment processing timeAll orders are processed within 1 to 3 days. We currently only ship within the U.S.
Shipments or deliveries occur Monday through Saturday and during the holidays. There may be a delay in shipping orders when we are experiencing a high volume of orders. We will communicate any expected delays and any changes if that should occur.
Shipping rates and delivery estimatesShipping charges for your order will be calculated and displayed at checkout.
We offer free shipping on all orders of $50 or more for all domestic orders.
|
Shipment method |
Estimated delivery time |
Starting shipment cost (depends on weight) |
|
USPS First Class Package |
1-3 business days |
$3.80 |
|
USPS Priority Mail |
1-3 business days |
$7.50 |
|
USPS Priority Mail Express |
1-2 business days |
$26.35 (varies by country) |
You will receive your shipping confirmation once you place your order.
DamagesJMA Organic is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Please also email us at hello@jmaorganic.com
Returns PolicyShopping for sensitive skin is lengthy process and we understand that it takes time to test out products before finding the right product for your skin. We want to extend our satisfaction guarantee by giving you two weeks (from delivered date) to really get to know your new products.
Please contact us at hello@jmaorganic.com and we will get your information needed to send your products back to us. We will either send you a replacement or a refund.